Frequently Asked Questions

Everything you need to know about your BLUETTI shopping experience.

How long will it take to receive my order?

Standard shipping usually takes 3-7 business days. Once your order is dispatched, you will receive a tracking number via email to monitor your delivery status.

What is your return policy for fashion items?

We offer a 30-day return policy for all unworn items with original tags attached. Simply visit our returns portal to initiate a domestic return or exchange.

How do I determine the right size for me?

Each product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing it against our specific garment dimensions for the best fit.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options like Klarna and Afterpay.

Do you ship internationally?

Yes, BLUETTI ships to over 50 countries worldwide. Shipping costs and delivery timelines vary by destination and will be calculated at checkout.

How should I care for my BLUETTI apparel?

To ensure longevity, we recommend following the care label instructions on each garment. Generally, washing in cold water and air drying is best for preserving fabric quality.