Returns & Exchanges

At BLUETTI, we want you to be completely satisfied with your sustainable fashion purchase. If your items aren't a perfect fit, we offer a hassle-free 30-day return policy for all unworn and unwashed apparel.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Prepare the Package

Securely pack your items in their original packaging, ensuring all tags are attached and the eco-friendly seal is intact.

3

Ship It Back

Print your prepaid shipping label and drop off the package at any authorized carrier location within 7 days of your request.

4

Receive Your Refund

Once our warehouse inspects the returned garments, your refund will be processed to your original payment method within 5-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing